Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

We also use cookies on our website – see our separate Cookie Policy. This policy applies when you use our Website and our services. This policy was last updated on 14th September 2020.

We may make changes to the policy, for example to keep up with changes in the law. We advise you to check the policy as you use the Website and our Services, although we will let you know about material changes. If we make a significant change, for example using your personal data in an unexpected way, we will actively let you know.

The Information We Collect

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. Types of personal information collected may include name, address, email address and phone number. On some pages, you can submit information about other people, such as a recipient’s name, address and phone number.

The Information We DON’T Collect

Credit/Debit Card Information.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer email we receive and do not use or share those addresses for other purposes.

You can register with our website to receive communications and updates on new products and services. We use non-identifying and aggregate information to better design our website and may share aggregate information with advertisers, but we do not disclose anything that could identify individuals.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information we collect online.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access personally identifiable information we collect and maintain by contacting us. You can correct factual errors by sending a request that credibly shows error. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

Your Rights

The law gives you certain rights in relation to your personal data. To exercise or discuss these rights contact Tony McGurk at info@re-universe.com. Your rights may include access, rectification, erasure, restriction of processing, data portability and objection to processing. For more information visit https://ico.org.uk/your-data-matters/.

Exercising Your Rights

We will deal with personal data requests as soon as we are able and usually within one month of receipt. If there is a delay or a reason why we cannot comply, we will let you know and explain why within one month. You have the right to lodge complaints with the Information Commissioner’s Office at www.ico.org.uk.

External Links

You may visit or leave our Website by clicking a link to or from another website or platform operated by others. We are not responsible for those third-party websites or platforms. Please read their relevant privacy information because it may differ.

How To Contact Us

Should you have questions or concerns about these privacy policies, please contact us or write to: The Eco Business Centre, Charlotte Ave, Elmsbrook OX27 8BL.